Cancellation and Refund Policy
If you have made a reservation through Dive BnB and then canceled it for personal reasons
60 days before tour start 45 days before tour start 30 days before tour start
30% cancellation in case of cancellation
fees
50% cancellation in case of cancellation
fees
100% cancellation fee in case of cancellation
(*Transferable to others)
※ Please note that this is a cancellation policy implemented by most liveaboards.
Rules for product cancellation
This product is a product that is sold after securing a room with an airline in advance.
We inform you that special terms, not standard terms, apply. In case of application of special terms,
Cancellation fees higher than the standard terms and conditions may be charged.
Please check.
Special Terms and Conditions (Special Provisions in Article 5 of the Standard Terms and Conditions for Overseas Travel)
The product is sold after paying the corresponding cost in advance, and the English name of the person making the reservation is
From the moment they apply to flights/hotels/transports, special terms and conditions apply.
※ Product cancellation must be received within the business day (Mon-Fri 09:00~18:00 / excluding public holidays).
Applications received outside of business hours are excluded from the contract cancellation notice date.
※ In case of cancellation of travel due to injury, illness, hospitalization, death, etc. before the departure date, proof of [diagnosis certificate]
Refunds are possible based on this, and please submit supporting documents within 7 days of the departure date. (only,
In the case of products to which special terms apply, there may be some non-refundable parts.)
※ Product contractors must pay cancellation fees (including travel agency personnel costs) in connection with contract cancellation.
You may request specific proof and explanation from the travel agency, and the travel agency will not provide relevant explanations and evidence.
If there is a difference between the cancellation fee regulations and the cancellation fee, it will be refunded.
However, if the penalty does not exceed 10% of the total travel cost, proof will not be presented.
Minimum number of departures
1. This program can depart when the minimum number of departures is 12 or more.
2. The Company may not use the same level of shipping company if the minimum number of event participants is not met.
There is. This must be notified to the traveler 15 days prior to the start of the trip.